HSBC UK Headquarters

HSBC (UK) Contact Details, Email Address, and Email Format

HSBC Bank plc is one of the largest banking service companies in the world. The bank is headquartered in London, United Kingdom. To buy credit cards, life insurance, term insurance, debit cards, house mortgage, personal loans, and any other financial services, HSBC is preferred name in the UK.

In this article, we have provided contact information of HSBC Bank UK including headquarters address, corporate office phone number and more. So, let’s see!

HSBC UK Headquarters
HSBC UK Headquarters

HSBC Bank UK Customer Support Numbers and Helpline

If you are looking for customer support from HSBC UK, please find below helpline numbers. According to official website, wait time can be longer than usual. Please note that, these lines are open between 08:00 to 20:00 except for stolen cards and lost cards. For lost and stolen cards, lines are available 24×7.

General

  • Existing Customers Phone (UK): 03457 404 404 (08:00 to 20:00 all day)
  • Existing Customers Phone (Outside UK): +44 1226 261 010

Cards

  • Lost and stolen cards Support Phone (UK): 03456 007 010 (Lines are open 24/7)
  • Lost and stolen cards Support (Outside UK): +44 1442 422 929

Non-HSBC Customers

  • Non-HSBC Customers (UK) Phone: 03456 040 626 (08:00 to 20:00 All Day)
  • Non-HSBC Customers (Outside UK): +44 1226 261 010

All phone lines are available on usual days except for holidays New Years Day, Christmas Day, and Boxing Day.

HSBC Bank (Wales) Contact the Welsh Language Service

If you are looking for HSBC Bank customer support, please contact the Welsh Language Service phone numbers below:

  • Phone: 03457 030 304 OR 03456 082 400

These phone lines are available from 8am to 10pm all days except holidays including New Year’s Day, Christmas Day, and Boxing Day. According to bank policy, calls made to above phone numbers may be recorded or monitored.

HSBC Bank UK Account Opening for Business and Start Ups Contact Number

If you are interested in new account opening for your start up or business, please call 0800 731 8904 (textphone 0800 028 3516). This phone line can be used to receive a brochure or get further information. Please call between 8am to 10pm on all days except New Year’s Day, Christmas Day, and Boxing Day.

If you are living outside the UK, please call on +44(0) 20 7991 0538 to open a new account as start up or business.

HSBC UK Account Opening for Business – Moving to HSBC Contact Number

If you are already having bank account in other bank and planning to move to HSBC Bank, please reach to 0800 032 1770 (textphone 0800 028 3516). This phone line is available between 8am to 10pm all days except New Year’s Day, Christmas Day, and Boxing Day.

If you are calling from outside the UK, please reach on +44(0) 20 7991 0538.

HSBC Bank UK Account Opening (Personal) Contact Details

If you are planning to open a new bank account for your personal use, please reach to customer support on 0800 032 4738 (textphone 0800 028 0126). This phone is available from 9am to 10pm between Monday to Friday excluding holidays.

If you are calling from outside the United Kingdom, please reach to +44 1442 421 016.

HSBC Bank UK Annuities Contact Details

If you are interested in annuities, please reach to the bank on this phone 03457 456 127 (textphone 03457 660 391). This phone line is available from 8am to 6pm between Monday to Friday except public holidays.

HSBC Bank UK BACS Contact Information

If you are looking for information, guide, or have some queries regarding BACS, please call on 0345 604 0000. This phone line is available from 8am to 6pm between Monday to Friday.

If you are calling from outside the United Kingdom, please call on +44 1162 804 280.

HSBC UK Bereavement Support Team (reporting the death of a customer)

If you are looking for customer support team to inform the death news of a customer, please call on 0800 085 1992. If you are from outside the United Kingdom, please call on +44 114 252 0249.

These phone lines are available from 8.30am to 6pm between Monday to Friday except holidays. On Saturday, this phone line is available from 10am to 3pm.

HSBC UK Business Card (New Accounts)

If you are looking for business card (new accounts), please to reach bank on 0800 731 8918. This phone line is available from 8am to 10pm on all days excluding New Year’s Day, Christmas Day, and Boxing Day.

HSBC UK Business Card (General Enquiries)

If you are looking for information or have some query related to Business Card (General Enquiries), please reach to the bank on its 24 hours phone line 01702 394 394.

HSBC Bank UK Business Insurance Contact Details

If you are looking for customer support for business insurance, please call on 0800 389 2815 to get further details. This phone line is available from 9am to 5pm between Monday to Friday.

HSBC UK Business Internet Banking Helpdesk Contact Information

If you are looking for contact information and customer support for business internet banking helpdesk, please reach to the bank on 0345 602 2014 which is available from 8am to 10pm on all days except New Year’s Day, Christmas Day, and Boxing Day.

If you are calling from outside the United Kingdom, please reach to the HSBC Bank on +44 1792 496 941. If you are not the customer of HSBC Bank, please call on 0800 328 4912.

HSBC Bank UK CarChoice Contact Information

HSBC UK offer car loan with their scheme CarChoice. To get further information, please call on 0345 850 5151 (textphone 0345 9000 888) between Monday to Friday from 9am to 5pm.

HSBC UK Car Insurance Contact Info

If you are looking for car insurance, please talk to 0800 252 465 (textphone 0800 085 3020) from Monday to Friday, between 8am to 8pm. On Saturday, please call between 9am to 4pm.

HSBC Bank UK All Other Important Contact Information

The following contact numbers and phone numbers are useful for customers who like to get information about cashflow finance (business), commercial card, commercial mortgage, or having any complaints, please find below contacts:

  • Cashflow finance (Business): 0800 328 6942 (textphone 0800 0283 516)
  • Child Trust Fund: 0345 606 6241 (textphone 0345 766 0391)
  • Commercial Card: 0800 731 8918 (textphone 0800 028 3516)
  • Commercial Mortgage: 0800 731 8908 (textphone 0800 028 3516)
  • Complaints: 0800 88 11 55

More..

If you are looking for corporate card, or looking for new credit card (account opening), or looking for information about personal credit cards or any further queries, please use following phone numbers:

  • Connected Money: 0345 609 0543
  • Corporate Card: 0800 731 8918 (New Applications), 01702 339 799 – (Account Enquiries)
  • Credit Cards (Account Opening): 0800 328 1278 (textphone 0800 028 0126)
  • Credit Cards (Account Opening, Calling from Outside UK): +44 1442 421 016.
  • Credit Cards Enquiries (Personal): 03457 404 404 (textphone 03457 125 563)
  • Credit Cards Enquiries (Personal, Calling from Outside UK): +44 1226261 010
  • Credit Cards Enquiries (Personal, Non-Customers): 03456 040 626

More..

If you are looking for information about credit cards (Transfer Your Balance), and credit card processing information, please find below contacts:

  • Credit Cards (Transfer Your Balance): 03457 404 404
  • Credit Card Processing (Business Customers): 0800 731 8921 (New customers and applications in progress), 0345 702 3344 (Existing customers).
  • Current Accounts (Account Opening): 0800 032 4738 (textphone 0800 028 0126)
  • Current Accounts (Account Opening, Calling from outside UK): +44 1442 421 016

More..

If you are looking for information about debit & credit card processing (business customers), to get finance for your equipment, grade service (including account opening), and other information, please find contacts below:

  • Debit & Credit Card Processing (Business Customers): 0800 731 8921 (New customers and applications in progress), 0345 702 3344 Existing Customers
  • Equipment Finance Phone: 0800 328 1410
  • Equipment Finance Email: info@assetfinance.hsbc.co.uk
  • Graduate Service (Account Opening): 0800 032 4738 (textphone 0800 028 0126)
  • Graduate Service (Account Opening, Call from Outside the UK): +44 1442 421 016
  • Graduate Service (Enquiries): 0800 520 420 (textphone 0800 028 3516)
  • Graduate/Postgraduate Loans: 0800 032 4735 (textphone 0800 028 0126)
  • Graduate/Postgraduate Loans (Call from Outside the UK): +44 1442 421 016

For more information, you can check this link.

Article first published on April 7, 2020.

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5 thoughts on “HSBC (UK) Contact Details, Email Address, and Email Format

  1. I am relocating to Edinburgh in the coming days and need to open a bank account.
    I already started the process with HSBC and got the reference code.
    I need to provide proof of identity and residence.
    Can I complete the process in one of your offices in Edinburgh as I will be there next week?

  2. Is this the HSBC Customerservice email address please?

    We want to open a joint account with HSBC in Uk We are living in Greek Cyprus but all our finance is in the UK. Yes we have Cyprus account but our money is transferred out of UK

    Kindly advise
    Thank you
    sjg

  3. i have an existing visa card which has been rejected by several people i have recently dealt will and when i tried to pay for a product on ebay i found this card had been replaced by an old one which expired in 2020 and the system would not replace it by the correct card. please could you tell me why i cannot use this card anymore.

  4. Sir/Madam

    I had misplaced an HSBC Bank draft dated 22/07/2020 which I just found – 26/11/2020
    Is this cheque still valid for encashment or need I send to 118 Commercial Road in Portsmouth for a change of date ?
    Regards
    I Licari

  5. Dear HSBC Bank

    Good evening

    I am Mohamed Awad Ali Ahmed nationality Sudanese
    I live in the UK at the moment I have a bank account in the bank of Khartoum Sudan.
    I would like to help transfer my money.
    From my account with Bank of Khartoum to HSBC Bank in the united kingdom.
    I am ready to pay all the expenses incurred by this transaction because I need this amount urgently.
    If you have any questions please contact me on this number.

    Mohamed Awad Ali Ahmed

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