HM Revenue & Customs (HMRC) is the United Kingdom’s tax authority, responsible for collecting taxes, administering benefits, enforcing customs regulations, and ensuring the financial stability of the nation. Formed in 2005 through the merger of Inland Revenue and HM Customs & Excise, HMRC plays a central role in funding public services by managing income tax, VAT, corporation tax, and other key revenues. Known for its regulatory authority, digital services, and commitment to compliance, HMRC works to ensure that individuals and businesses meet their legal responsibilities while supporting the UK’s economic and social welfare systems.
In this article, we’ve provided contact details of HM Revenue & Customs (HMRC), such as phone number, helpline numbers, email addresses, etc.
Agent Dedicated Line: Debt Management
Phone
Call HMRC if you’re an authorised tax agent and need to discuss your client’s debts.
Telephone: 0300 200 3887
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Agent Dedicated Line: Self Assessment or PAYE for individuals
Phone
Call HMRC about Self Assessment or PAYE if you’re formally authorised to act as an agent or tax adviser for your client.
Telephone: 0300 200 3311
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Post
Write to HMRC if you’re formally authorised to act on behalf of your client.
You do not need to include a street name or PO box:
HM Revenue and Customs
Pay As You Earn and Self Assessment
BX9 1AS
United Kingdom
Agent Dedicated Line: tax credits
Phone
Call HMRC for help with tax credits if you’re formally authorised to act on behalf of a client.
Telephone: 0345 300 3943
Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.
Aggregates Levy: enquiries
Email HMRC for help with Aggregates Levy: enquiries.eeitts@hmrc.gov.uk
Phone
Telephone: 0300 200 3700
Textphone: 0300 200 3719
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Post
Write to HMRC for help with Aggregates Levy general enquiries, including:
- registrations (including changes to your registration)
- returns
Couriers should use a different address:
HM Revenue and Customs
Excise Processing Teams
BX9 1GL
United Kingdom.
Air Passenger Duty: enquiries
Email HMRC if you’re an aircraft operator and have an enquiry about Air Passenger Duty: APDHelpdesk@hmrc.gov.uk
Email the Occasional Operator Scheme team to get a reference number: enquiries.eeitts@hmrc.gov.uk
HMRC will only email you with confidential information if you have given them your written agreement they can do so.
Phone
Call HMRC for help with Air Passenger Duty general enquiries including:
– registering for Air Passenger Duty
– information about the Occasional Operator Scheme
– returns
Telephone: 0300 200 3700
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Post
Write to HMRC for help with general enquiries, including:
– registration, including changes to your registration
– the Occasional Operator Scheme and other special schemes
– returns
HM Revenue and Customs – Central Assurance Team (CAT)
Trinity Bridge House
2 Dearmans Place
Salford
M3 5BS
United Kingdom
Alcohol and Tobacco Warehousing Declarations: enquiries
Email
Email HMRC if you have a question about payment warrants: salford.nwpu@hmrc.gov.uk
Phone
Call HMRC to get help using the ATWD online service.
Telephone: 0300 200 3701
Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.
Alcohol duties: payment enquiries
Phone
Wine and Cider Duty payment and returns
Call HMRC with questions about Wine and Cider Duty payments and returns.
Telephone: 03000 592 688
Opening times: Monday to Friday, 8:30am to 4pm. Closed bank holidays.
Beer Duty payment and returns
Call HMRC with questions about Beer Duty payments and returns.
Telephone: 03000 583 920
Opening times: Monday to Friday, 9am to 4pm. Closed bank holidays.
Beer Duty Direct Debits
Call HMRC with questions about Direct Debit payments for Beer Duty.
Telephone: 03000 583 920
Opening times: Monday to Friday, 9am to 4pm. Closed bank holidays.
Post
Beer Duty
Write to HMRC and send your Beer Duty return and payment to this address.
You do not need to include a street name or PO box.
Couriers should use a different address.
HMRC Payments Beer Duty
HM Revenue and Customs
BX9 1XE
United Kingdom
Wine Duty and Cider Duty
Write to HMRC and send your Wine Duty and Cider Duty returns and payment to this address.
You do not need to include a street name or PO box.
Couriers should use a different address.
HMRC payments Climate Change and Alcohol Duties
HM Revenue and Customs
BX9 1XL
United Kingdom
Source: Find here more contact information on HM Revenue & Customs