The City of Edinburgh Council is the local authority responsible for governing Scotland’s capital city, overseeing essential public services and guiding the city’s long-term development. The council manages key areas such as education, housing, transportation, social care, environmental services, and cultural programmes that support the wellbeing of residents and the city’s thriving tourism and business sectors. Known for its commitment to sustainability, heritage preservation, and innovative urban planning, The City of Edinburgh Council plays a central role in maintaining Edinburgh’s status as a world-class cultural, historic, and economic hub.
In this post/article, we’ve provided contact details of The City of Edinburgh Council, such as social care support email address, council tax email address, income and benefits email ID, etc.
Customer contact centre
Please make use of their online services wherever possible but if you’re experiencing an emergency or critical situation phone 0131 200 2000.
If the service isn’t available on the website, you can also contact them by email or find contact telephone number, with details for key services.
Social care support – adults and children
More information about social care support can be found online and the team can be contacted at socialcaredirect@edinburgh.gov.uk or by phone on 0131 200 2324.
Council house repairs
Find out more about reporting or requesting repairs to your council home. If the service you require isn’t available on the website you can use their contact repairs form or phone 0131 200 2345.
Waste and environmental services
Please use their waste online services where possible. If the service you require isn’t available on the website you can use their contact waste form or phone 0131 608 1100.
Council Tax, benefits and welfare
email incomeandbenefits@edinburgh.gov.uk
call on 0131 608 1111 – Monday to Thursday 9am to 4.30pm, Friday 9am to 3pm.
Homelessness
If you become homeless or need urgent help to find a safe place to stay, please call 0131 200 2000. This line is supported 24 hours a day.
If your concern is not an emergency, email them for support and advice homelessness.northeast@edinburgh.gov.uk.
Addresses
Council headquarters
City Chambers
High Street
Edinburgh EH1 1YJ
Administrative headquarters
4 East Market Street
Edinburgh EH8 8BG
North East locality office
Address: 101 Niddrie Mains Road,
Edinburgh, EH16 4DS
Telephone:0131 529 3111
Email: northeast.locality@edinburgh.gov.uk
North West locality office
Address: 8 West Pilton Gardens,
Edinburgh, EH4 4DP
Telephone:0131 529 5050
Email: northwest.locality@edinburgh.gov.uk
South West locality office
Address: 10 Westside Plaza,
Edinburgh, EH14 2ST
Telephone:0131 527 3800
Email: southwest.locality@edinburgh.gov.uk
South East locality office
Address: 40 Captain’s Road,
Edinburgh, EH17 8QF
Telephone:0131 529 5151
Email: southeast.locality@edinburgh.gov.uk
Website enquiries and registration
If you have questions or issues with their registration and sign in process, or any of their online services, please email customer.care@edinburgh.gov.uk.
For technical issues with the website please contact web@edinburgh.gov.uk.
Source: Edinburgh City Council