Adidas UK is a leading destination for premium sportswear, athletic footwear, and performance apparel, serving customers across the United Kingdom with innovative and stylish products. As part of the globally renowned Adidas brand, Adidas UK offers a wide range of running shoes, football boots, training gear, and lifestyle sneakers designed for comfort, durability, and peak performance. From iconic collections like Ultraboost and Superstar to cutting-edge sports technology, Adidas UK combines performance innovation with modern streetwear style.
Shoppers in the UK choose Adidas UK for its high-quality sports clothing, sustainable materials, and trend-setting designs that suit both professional sports and everyday wear. Whether purchasing men’s, women’s, or kids’ activewear, customers benefit from advanced cushioning technology, breathable fabrics, and eco-friendly initiatives such as recycled materials in Adidas products. With strong availability through the official online store, retail outlets, and authorized retailers in major UK cities.
Adidas UK Head Office Address
You can contact the Adidas UK head office for formal, corporate, or administrative matters rather than everyday customer service. Most routine enquiries are handled by customer support, but the head office can be useful in specific situations.
If a problem with a purchase, refund, or warranty is not resolved through customer service, you can escalate the issue with a written complaint to the head office.
The Adidas UK head office (registered office for adidas (UK) Limited) is located at:
adidas (UK) Limited
The Adidas Centre
Pepper Road, Hazel Grove
Stockport, Cheshire SK7 5SA
United Kingdom
This Stockport location also serves as the North Europe headquarters hub, supporting operations across the UK and several Northern European markets.
Complaints Email Address/Customer Service Email Address
Adidas UK does not advertise a dedicated complaints email address. Instead, complaints are normally handled through customer service channels, including online contact forms, live chat, and phone support.
General Customer Service / Complaints
serviceinfo@onlineshop.adidas.com
Data protection & privacy complaints
dataprotection@adidas.com
Useful for:
personal data concerns
GDPR/privacy complaints
CEO Email Address
Adidas does not publish a public email address for the CEO or top executives in the UK. Large global companies handle executive communication through corporate offices and official customer service channels rather than direct email access.
CEO Email Address
No public CEO or executive email address is available.
How to escalate concerns instead
1. Customer service escalation
Use the official help page:
https://www.adidas.co.uk/help/contact-us
2. Written corporate correspondence
Sending complaints through customer service or writing to the registered office is far more effective than attempting to contact executives directly.
adidas (UK) Limited
The Adidas Centre
Pepper Road, Hazel Grove
Stockport, Cheshire SK7 5SA
United Kingdom
3. Media or corporate enquiries
Submit requests via the Adidas corporate website:
https://www.adidas-group.com
Returns Address
For Adidas UK online orders, there is no single fixed returns address published for customers to send parcels manually. Instead, Adidas uses a pre-approved returns system where you generate a label and send the parcel to the correct warehouse.
The correct return address is provided on the prepaid return label you create through your Adidas account or return portal.
In-Store Returns Option
If you purchased via Click & Collect or from an Adidas store, you may return items to an Adidas retail store in the same country.
HR Contact Details
Adidas does not publicly list a direct HR email address or phone number for its UK Human Resources department. Like most global companies, HR enquiries — including recruitment and employee matters — are handled through official careers platforms and internal channels rather than public contact details.
Recruitment & Careers (Primary Contact)
Adidas Careers UK
Adidas UK Phone Number/Contact Number
You can contact Adidas UK customer service by phone for help with orders, returns, refunds, product issues, or general enquiries.
Adidas UK Phone Number
+44 20 7365 7315
Monday – Friday: 8:00 AM – 10:00 PM
Saturday – Sunday: 9:00 AM – 9:00 PM
The phone number is useful for:
Order tracking & delivery issues
Returns & refunds
Faulty or damaged products
Payment problems
Account or membership support
WhatsApp Support
WHATSAPP
+44 2035 143305
Start a chat with them on WhatsApp and they’ll get back to you as soon as possible.
Data Protection
They invite you to first share and discuss your concerns and complaints about how they handle your individual rights and use your Personal Data with their Privacy team and their Data Protection Officer by writing to adidas Privacy Compliance Query and Complaint Inbox (dataprotection@adidas.com) so they can promptly address, and hopefully resolve your concerns and complaints.
Global Legal (Privacy) | Data Protection Officer
adidas AG
Adi-Dassler-Straße 1
91074 Herzogenaurach
Germany
Email: DataProtection@adidas.com
Source: Adidas UK