If you’re looking for reliable ways to get in touch with IKEA UK, knowing the right contact options can save you time and effort. IKEA UK offers multiple customer service channels, including phone support, live chat, email assistance, and in-store help desks across the United Kingdom. Whether you need help with an online order, delivery tracking, returns and refunds, missing parts, or assembly services, the official IKEA UK customer service team is available to assist. Many customers search for terms like “IKEA UK contact number,” “IKEA UK customer service phone number,” and “how to contact IKEA UK support” to quickly resolve their queries.
The IKEA UK help centre provides FAQs covering order status, delivery issues, product availability, warranty claims, and complaint procedures. If you prefer speaking directly to an agent, calling the IKEA UK customer care number is often the quickest option. You can also reach out through social media channels or use the online contact form for non-urgent inquiries. By using the correct IKEA UK contact information, you can ensure a smoother and more efficient customer support experience.
Ikea UK Head Office Address
Here are the main head office and registered addresses for IKEA UK:
Official Registered Head Office (Primary):
IKEA UK
IKEA Limited – Registered Office
1 Bow Churchyard
London, EC4M 9DQ
United Kingdom
This is the official registered address listed for IKEA UK’s corporate entity and used for legal and formal correspondence.
Customer Support/Operational Address:
IKEA Customer Support Centre
Kingston Park
Peterborough, PE2 9ET
United Kingdom
This Peterborough address is often referenced for customer service and support centre correspondence.
Ikea UK CEO Email Address
Based on publicly shared information (unofficial forums and user-submitted posts), some people have referenced an email attributed to the UK country manager (a senior leadership figure responsible for IKEA UK operations):
Peter.Jelkeby@ikea.com
— often cited as a contact for escalating concerns to senior management in the UK.
This address is not officially confirmed by IKEA UK, and there’s no guarantee a message sent to it will receive a response.
Ikea UK HR Email Address
For HR-related questions (such as recruitment, interviews, applications, employee relations, benefits, or HR policies), here are the recommended contact/next steps:
Careers & Recruitment Portal – Most candidate and HR queries are handled through IKEA’s official jobs site where you can find job listings, apply online, and get help with the application process.
Apply & Contact via Job Posting – When applying for a job (especially HR-related roles), the recruiter contact details (such as an email) are often included in the specific job posting itself once you’re logged into IKEA’s careers portal.
LinkedIn Profiles – HR managers (e.g., professionals like those shown on LinkedIn working in HR at IKEA UK) are sometimes listed with their role titles, though their emails aren’t publicly posted for privacy reasons.
Customer Service Email Address/Service Office Address
Here are the main customer service contact details for IKEA UK — including the email address and service office address you can use for enquiries, support, refunds, returns, and complaints:
Customer Support Centre / Service Office Address:
IKEA Customer Support Centre
Kingston Park,
Peterborough, PE2 9ET,
United Kingdom
UK Customer Service Phone Number:
+44 01733 520006 — available seven days a week:
• Monday–Saturday: 07:00–20:00
• Sunday: 07:00–19:00.
Email Format
Here is the IKEA UK email format commonly used for corporate employees and management at IKEA UK:
email format:
firstname.lastname@ikea.com
john.smith@ikea.com
IKEA does not publicly list personal staff email addresses.
Ikea UK Complaint Email Address and Phone Number
Here are the official complaint contact details for IKEA UK if you want to raise a concern about a product, service, delivery, or other issue:
Phone Number for Complaints / Customer Service
UK Customer Support Centre: +44 01733 520006 — this is the main customer service line where you can explain your complaint and be connected to the right team.
Opening times:
Monday–Saturday: 07:00 – 20:00
Sunday: 07:00 – 19:00
Email Address for Complaints
IKEA UK does not prominently publish a dedicated complaints email on their official support pages.
Some customers have also referenced other complaint-related addresses such as ikea.complaints.gb@ikea.com and terms.conditions.gb@ikea.com, but these are unofficial forum mentions rather than confirmed official channels.
Service Office (for Written Complaints)
If you prefer to send a letter, use the IKEA UK customer service office address:
IKEA Customer Support Centre
Kingston Park,
Peterborough, PE2 9ET,
United Kingdom.
Ikea UK Store Locations/Click and Collect Locations
Here’s a list of major IKEA UK store locations and their availability for shopping, Click & Collect, and order pick-up options across the United Kingdom. IKEA UK currently operates around 22 stores nationwide serving England, Scotland, Wales, and Northern Ireland, with Click & Collect services available at all their store locations and various collection points.
England
IKEA Oxford Street – Central London flagship store.
IKEA Birmingham – West Midlands retail store.
IKEA Lakeside – Essex store with full services.
IKEA Warrington – Cheshire location.
IKEA Reading – Berkshire store with Click & Collect.
IKEA Greenwich – London store with Click & Collect point.
IKEA Milton Keynes – Buckinghamshire store.
IKEA Wembley – North West London.
IKEA Bristol – South West England store.
IKEA Manchester – Greater Manchester store.
IKEA Leeds – West Yorkshire store.
IKEA Nottingham – Nottinghamshire location.
IKEA Sheffield – South Yorkshire store.
IKEA Cardiff – Wales store (serving South Wales).
IKEA Southampton – Hampshire store.
IKEA Exeter – Devon store.
Northern Ireland & Scotland
IKEA Belfast – Northern Ireland store.
IKEA Edinburgh – Scotland (Edinburgh) store.
IKEA Glasgow – Scotland (Glasgow) store.
Source: Ikea UK