Hargreaves Lansdown is one of the UK’s leading investment platforms and financial services providers, widely recognized for helping individuals manage their money, grow wealth, and plan for retirement. Founded in Bristol, the company offers an easy-to-use online investment platform that enables customers to buy and sell shares, funds, ETFs, bonds, and other financial products.
The company provides a wide range of services including Stocks & Shares ISAs, Self-Invested Personal Pensions (SIPPs), fund dealing, savings accounts, and expert investment advice. Its HL platform allows users to track portfolios, compare funds, and access expert insights, making it a popular choice for UK wealth management and retirement planning. Hargreaves Lansdown also offers financial planning services, investment research reports, and mobile app access, helping clients make informed financial decisions.
Head Office Address
Please note down their head office address:
One College Square South
Anchor Road
Bristol
BS1 5HL
All Hargreaves Lansdown departments operate from their office at the above address. Don’t forget to send your important queries, comments, and feedback to them.
Client Phone Number
If you need assistance, the UK-based customer support team at Hargreaves Lansdown is ready to help with account queries, set up or reset login details, investment support, and platform guidance.
📞 Client Phone Number: 0117 980 9984
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Speaking directly with their team ensures you receive reliable help and expert support for your investment and account needs.
Withdrawals Helpdesk Guide
For assistance with withdrawals and questions about your nominated bank account, the UK-based support team at Hargreaves Lansdown is available to help.
📞 Withdrawals Helpdesk: 0117 314 6219
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Contacting the withdrawals team ensures secure processing support and guidance for transferring funds from your account.
Security Support Guide
If you have security concerns or notice suspicious activity on your account, the UK-based support team at Hargreaves Lansdown is ready to assist promptly.
📞 Security Support: 0117 900 9000
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Reporting security issues quickly helps protect your account and ensures safe, secure investing.
Client Support Helpdesk/Contact Phone Number
If you’re a third-party adviser, it’s recommended to visit the adviser centre before calling. The UK-based support team at Hargreaves Lansdown can assist with account queries, platform guidance, and adviser-related support.
📞 Customer Support Phone Number/Helpdesk Phone Number: 0117 321 4173
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Contact the team for reliable assistance and professional support tailored to your client service needs.
Pension Phone Number
For questions about pensions, retirement planning, or managing your SIPP, the UK-based pensions team at Hargreaves Lansdown is ready to help.
📞 Pension Helpdesk: 0117 980 9897
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Speaking with the pensions team ensures expert guidance to help you plan and manage your retirement savings with confidence.
Active Savings Support
If you want to add money to Active Savings, please note that deposits cannot be made over the phone. You’ll need to add funds online. For guidance with the online process, the UK-based team at Hargreaves Lansdown is available to assist.
📞 Active Savings Support: 0117 900 9000
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Contact support for step-by-step help to safely add money to your Active Savings account online.
Investment Helpdesk
For help buying and selling investments online, the UK-based investments team at Hargreaves Lansdown is ready to assist. If you prefer to place trades over the phone, you should contact their trading desk.
📞 Investment Helpdesk/Share Dealing Phone Number: 0117 321 4174
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Get expert support to manage your trades and make informed investment decisions with confidence.
Dealing Desk – Shares, ETF or Investment Trust
If you wish to buy or sell investments over the phone, the stockbroking team at Hargreaves Lansdown can assist. Please note that telephone dealing typically costs more than trading online. For guidance on placing trades online, contact their specialist helpdesk team.
📞 Dealing Desk: 0117 980 9800
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 9:00 PM
- Saturday to Sunday: Closed
Speaking directly with their stockbrokers ensures professional support when executing trades by phone.
Dealing Desk – Funds
If you want to buy or sell funds over the phone, the fund dealing team at Hargreaves Lansdown can assist. Please note that telephone transactions usually cost more than trading online. For help placing fund trades online, you can contact their specialist helpdesk team.
📞 Fund Dealing Desk: 0117 980 9807
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday to Sunday: Closed
Speaking with their fund dealers ensures accurate processing and professional support when managing fund transactions by phone.
Investment Helpdesk
For help buying and selling investments online, the UK-based investments team at Hargreaves Lansdown is ready to assist. If you prefer to place trades over the phone, you should contact their trading desk.
📞 Investment Helpdesk: 0117 321 4174
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
The line is currently closed outside these hours. Contact the team during opening times for expert support with your investment transactions.
Pensions Out – Transfers Helpdesk
If you’re thinking of transferring your pension to another provider, the transfers team at Hargreaves Lansdown can help you understand the process, requirements, and important considerations before moving your funds.
📞 Transfers Helpdesk: 0117 321 4171
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
The line is currently closed outside these hours. Contact the team during opening times for guidance on pension transfers and your available options.
Transfer Out – Transfers Helpdesk
If you’re considering transferring your investments to another provider, the transfers team at Hargreaves Lansdown can guide you through the process and explain what to consider before moving your funds.
📞 Transfers Helpdesk: 0117 321 4172
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
The line is currently closed outside these hours. Contact the team during opening times for support and advice on transferring your investments.
Pensions In – Transfers Helpdesk
If you want to transfer an existing pension into your account, the UK-based pensions transfer team at Hargreaves Lansdown is ready to help guide you through the process.
📞 Pensions Transfer Helpdesk: 0117 980 9926
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Contact the team during opening times for support with transferring your pension.
Transfers Helpdesk – All Other Transfers In
For help transferring other investments into your account, the UK-based transfers team at Hargreaves Lansdown is ready to assist and guide you through the process.
📞 Transfers Helpdesk: 0117 906 7816
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Contact the team during opening times for support with completing your transfer.
Income & Fees
Updated Charges
If you want to learn more about the updated charges taking effect from 1 March 2026, the team at Hargreaves Lansdown can explain the changes and how they may affect your account.
📞 Income & Fees Support: 0117 980 9847
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Investment Helpdesk
For assistance with your investments and account queries, the UK-based team is ready to help.
📞 Investment Helpdesk: 0117 900 9000
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Pensions Helpdesk
For pension-related questions and retirement planning support, the pensions team at Hargreaves Lansdown is available to assist.
📞 Pensions Helpdesk: 0117 980 9926
🕒 Line Opening Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Supporting Life Events Contact Details
Retirement
Their UK based team is ready to help.
Speak to their retirement team
0117 980 9926
Line Closed
Monday to Friday: 8am-5pm
Saturday: 9:30am-12:30pm
Sunday: Closed
Bereavement helpdesk
Their UK based team is ready to help.
Speak to their bereavement team/Bereavement Phone Number
0117 906 7806
Line Closed
Monday to Friday: 8am-5pm
Saturday to Sunday: Closed.
Client Support Helpdesk
Speak to their team
0117 321 4175
Line Closed
Monday to Friday: 8am-5pm
Saturday: 9:30am-12:30pm
Sunday: Closed
Join HL
Accounts Helpdesk
Join them today.
Speak to their team
0117 321 4176
Line Closed
Monday to Friday: 8am-5pm
Saturday: 9:30am-12:30pm
Sunday: Closed
Pensions Helpdesk
Their UK based team is ready to help.
Speak to their team
0117 980 9926
Line Closed
Monday to Friday: 8am-5pm
Saturday: 9:30am-12:30pm
Sunday: Closed.
Shareholder Contact Details
Following the acquisition of Hargreaves Lansdown plc by Harp Bidco Limited, please direct queries regarding any unclaimed payments or historic information on shareholdings to:
Telephone: +44 (0)384 2030
For deaf and speech impaired customers, calls via Relay UK are welcomed. Please see www.relayuk.bt.com for more information.
Postal Address
Equiniti,
Aspect House,
Spencer Road,
Lancing
West Sussex
BN99 6DA
Affiliate Program
Getting started is easy. Apply now to join their Affiliate Program, they will do a few checks to ensure your website is suitable and will be in contact shortly.
affiliate program email ID affiliates@hl.co.uk
Feedback and contact information for Accessibility
If you find any accessibility issues with their digital products and services, or you just want to ask them a question, please contact them at below:
Accessibility Phone Number: 0117 980 9953
Monday to Friday: 8am – 5pm
Saturday: 9am – 12:30pm
Accessibility Email: Accessibility@hl.co.uk
Privacy Policy
If you have any questions about your privacy with them or this policy, you can email at dpo@hl.co.uk, write to them at:
Hargreaves Lansdown
Data Protection Officer,
One College Square South,
Anchor Road
Bristol BS1 5HL
OR call them on 0117 900 9000.
Important Email Addresses of Hargreaves Lansdown
Letter of Authority Email Address
If you need to submit a Letter of Authority (LOA) to Hargreaves Lansdown, it is typically handled through their client services or transfers teams depending on the purpose (such as pension transfers, adviser access, or account management).
Letter of Authority Email Address
clientsupport@hl.co.uk
This email is commonly used for client documentation, including Letters of Authority and account-related requests.
SIPP Email Address
For Self-Invested Personal Pension (SIPP) enquiries and documentation, you can contact the pensions team at Hargreaves Lansdown using the dedicated email below.
SIPP Email Address
pensions@hl.co.uk
This email is suitable for questions about SIPP accounts, pension transfers, contributions, withdrawals, and submitting pension-related documents.
Pension Email Address
For pension enquiries, documentation, and retirement planning support, you can contact the pensions team at Hargreaves Lansdown using their dedicated email address.
Pension Email Address
pensions@hl.co.uk
This email can be used for questions about pension accounts, SIPPs, transfers, contributions, withdrawals, and submitting pension-related forms.
Bereavement Email Address
For notifying a death and managing an account after a bereavement, Hargreaves Lansdown provides a dedicated support contact.
Bereavement Email Address
bereavements@hl.co.uk
This email is used to report a death, begin the estate administration process, and receive guidance on closing or transferring accounts.
Transfer Email Address
For transfer-related enquiries and submitting transfer documents, you can contact the transfers team at Hargreaves Lansdown using the email below.
Transfers Email Address
transfers@hl.co.uk
This email is suitable for queries about moving investments or pensions in or out, transfer progress updates, and submitting transfer forms.
Bristol Email Address
If you need to contact the Bristol head office of Hargreaves Lansdown, there isn’t a single public “Bristol office” email address. Instead, enquiries are handled through their main client support channels.
General Enquiries Email
clientsupport@hl.co.uk
This email connects you with their Bristol-based client services team for general account enquiries, documentation, and support.
Bristol Head Office Address
Hargreaves Lansdown
One College Square South
Anchor Road
Bristol BS1 5HL
United Kingdom
For faster assistance, include your name, account number, and enquiry details when emailing.
Customer Service Email Address
For general customer service enquiries, you can contact Hargreaves Lansdown using their main support email.
Customer Service Email Address
clientsupport@hl.co.uk
This email is suitable for account queries, platform assistance, document submission, and general support requests.
CEO Email Address
Hargreaves Lansdown does not publicly publish a direct email address for its CEO. Most executive contacts are kept private to protect security and ensure enquiries are handled through appropriate channels.
How to Contact Senior Management
If you need to escalate a concern or submit a formal complaint, you can use the following methods:
Executive & Complaints Contact
complaints@hl.co.uk
General Client Support
clientsupport@hl.co.uk
HR Email Address
Hargreaves Lansdown does not publish a direct public email address for its Human Resources (HR) department. HR enquiries are typically handled through recruitment channels or the main support team.
Recruitment & Careers Enquiries
recruitment@hl.co.uk
This email is suitable for job applications, recruitment queries, and careers-related questions.
General Enquiries (for HR-related guidance)
clientsupport@hl.co.uk
If your query relates to employment verification or HR documentation, the client support team can direct you to the appropriate department.
Contact Email Address
For general enquiries and account support, you can contact Hargreaves Lansdown using their primary contact email.
Contact Email Address
clientsupport@hl.co.uk
This email is suitable for general questions, account assistance, document submission, and service-related support.
Tax Residency Email Address
For questions or documentation related to tax residency status, you can contact the client services team at Hargreaves Lansdown using the email below.
Tax Residency Email Address
clientsupport@hl.co.uk
This email can be used to submit tax residency forms, update your tax status, or request guidance on completing required declarations.
Broker Email Address
If you need to contact the stockbroking or dealing team at Hargreaves Lansdown, there is no dedicated public email address specifically for brokers. Dealing enquiries are usually handled by phone or through the main support channels.
General Support Email
clientsupport@hl.co.uk
You can use this email for dealing-related enquiries, documentation, or to request guidance before placing trades.
ISA Email Address
For enquiries and documentation related to ISA accounts, you can contact the client services team at Hargreaves Lansdown using the email below.
ISA Email Address
clientsupport@hl.co.uk
This email can be used for Stocks & Shares ISA queries, ISA transfers, contributions, withdrawals, and submitting ISA-related forms.
Securities Email Address
If you have enquiries relating to securities, shareholdings, or account security documentation, Hargreaves Lansdown does not provide a dedicated public email address specifically for a “securities” department. Most requests are handled through their main client services team.
Securities & Account Support
clientsupport@hl.co.uk
You can use this email for queries about share certificates, holdings, account security documentation, or general securities-related requests.
Adviser Email Address
For financial advisers seeking support or submitting documentation, Hargreaves Lansdown provides dedicated adviser service contacts.
Adviser Support Email Address
advisersupport@hl.co.uk
This email is intended for authorised advisers needing assistance with client accounts, platform access, and adviser-related documentation.
Change Email Address
If you need to update or change the email address linked to your account, you can contact the client services team at Hargreaves Lansdown for assistance.
Account Details Update Email
clientsupport@hl.co.uk
You can request an email address change or receive guidance on updating your contact details securely.
Important Phone Numbers
Adviser Phone Number
If you are a financial adviser seeking platform support or assistance with client accounts, you can contact the adviser services team at Hargreaves Lansdown.
📞 Adviser Support Phone Number 0117 321 4173
Line Opening Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed
This line is dedicated to authorised advisers who need help with platform access, client servicing, and adviser-related enquiries.
Bristol Phone Number
The Bristol head office of Hargreaves Lansdown does not have a single public switchboard number specifically labeled as the “Bristol office.” Instead, enquiries are handled through their main client support lines.
📞 Main Bristol-Based Contact Number
0117 900 9000
This number connects you to their Bristol-based support team for general enquiries and account assistance.
Customer Service Phone Number
For general account support and service enquiries, you can contact the customer service team at Hargreaves Lansdown.
Customer Service Phone Number
0117 900 9000
Line Opening Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed
This number connects you to their UK-based support team for help with account queries, platform assistance, and general customer service needs.
Change Phone Number
If you need to update or change the phone number linked to your account, the client services team at Hargreaves Lansdown can assist you securely.
Account Details Update Phone Number
0117 900 9000
Line Opening Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed.
Lisa Phone Number
If you need assistance with a Lifetime ISA (LISA), you can contact the support team at Hargreaves Lansdown using their main client services number.
LISA Support Phone Number
0117 900 9000
Line Opening Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed
The team can help with LISA contributions, withdrawals, government bonuses, transfers, and account queries.
SIPP Phone Number
For help with your Self-Invested Personal Pension (SIPP), you can contact the pensions team at Hargreaves Lansdown.
SIPP / Pensions Support Phone Number
0117 980 9897
Line Opening Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed
The pensions team can assist with SIPP contributions, withdrawals, transfers, retirement options, and general pension enquiries.
Free Phone Number
Hargreaves Lansdown does not provide a freephone (0800) number for general enquiries. Most customer support lines use standard UK geographic numbers.
Main Customer Support Number
0117 900 9000
Calls are charged at standard UK landline rates. If you are calling from outside the UK, international calling charges may apply.
Stocks and Shares ISA Phone Number
For assistance with a Stocks & Shares ISA, you can contact the client services team at Hargreaves Lansdown.
Stocks & Shares ISA Phone Number
0117 900 9000
Line Opening Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed
The support team can help with ISA contributions, withdrawals, transfers, investment choices, and account management.
Don’t forget to find out related financial services companies details for the UK:
Financial Conduct Authority Head Office
HM Revenue & Customs Email Address
Important Mailing Addresses of Hargreaves Lansdown
Mailing Address (General Correspondence)
Hargreaves Lansdown
PO Box 391
Bristol BS99 1EL
United Kingdom
Use this address for general documentation and written correspondence.
ISA Contact Address
Hargreaves Lansdown – ISA Team
PO Box 391
Bristol BS99 1EL
United Kingdom
Suitable for Stocks & Shares ISA forms and related documents.
SIPP Contact Address
Hargreaves Lansdown – Pensions/SIPP
PO Box 391
Bristol BS99 1EL
United Kingdom
Use for pension and SIPP documentation, transfers, and forms.
Head Office Address
Hargreaves Lansdown
One College Square South
Anchor Road
Bristol BS1 5HL
United Kingdom
This is the company’s main headquarters.
London Office Address
Hargreaves Lansdown
40 Finsbury Square
London EC2A 1PX
United Kingdom
Used for corporate and institutional presence.
Bristol Office Address
Hargreaves Lansdown
One College Square South
Anchor Road
Bristol BS1 5HL
United Kingdom
Primary operational office and headquarters.
Edinburgh Office Address
Hargreaves Lansdown Asset Management Ltd
Exchange Place 1
Semple Street
Edinburgh EH3 8BL
United Kingdom
Associated with asset management operations.
Estates (Bereavement & Estate Administration)
Hargreaves Lansdown – Estates Team
PO Box 391
Bristol BS99 1EL
United Kingdom.
Source: Hargreaves Lansdown