Aldi UK has become one of the fastest-growing supermarket chains in the United Kingdom, known for its low prices, high-quality private-label products, and efficient shopping experience. Founded on a simple philosophy of offering “like brands for less,” Aldi UK attracts millions of shoppers seeking affordable groceries without compromising on quality. From fresh produce and household essentials to award-winning wines and weekly Specialbuys, Aldi continues to redefine value shopping while helping families save money.
With over a thousand stores across the country, Aldi UK competes strongly with major retailers by focusing on cost efficiency, sustainability, and customer satisfaction. Shoppers appreciate its streamlined store layouts, exclusive brands, and regular deals that make everyday shopping budget-friendly. Whether you’re looking for cheap groceries in the UK, organic food options, or limited-time offers, Aldi UK remains a top choice for smart shoppers seeking quality and savings.
Aldi UK Head Office Address
This Atherstone site serves as Aldi UK’s main corporate headquarters and houses key national functions such as administration, finance, IT, and buying operations.
You can complain to Aldi UK head office, but they usually encourage customers to contact Customer Services first so the issue can be resolved quickly.
Please note down Aldi UK headquarters address:
Aldi UK, Holly Lane, Atherstone, Warwickshire, CV9 2SQ, UK.
CEO Email Address
The CEO of Aldi UK is Giles Hurley, who has led Aldi UK & Ireland since 2018.
There is no publicly confirmed personal email for the CEO. However, a commonly used executive contact mailbox for escalations is: gmd.cs@aldi.co.uk
Emails sent here are typically handled by the executive support team rather than the CEO personally.
Use executive escalation only if:
- your complaint is unresolved
- the issue is serious
- you received no response
- it involves legal or formal disputes
HR Email Address
Aldi UK does not publish a general HR department email for public use. Most HR-related matters are handled through recruitment channels, internal HR contacts, or management.
HR / Recruitment contact (official)
For job applications and employment queries, you can contact Aldi UK’s careers team:
recruitment@cs.aldi.co.uk
This email ID is useful for:
job applications
recruitment status
hiring queries
candidate portal help
- Current employees should contact their line manager or internal HR representative.
- HR grievance or workplace issues are usually handled internally.
- Aldi has a dedicated HR team managing recruitment, training, wellbeing, and employee matters.
How do I complaint to Aldi UK customer support?
You can file a complaint with Aldi UK Customer Support through several official methods. Here’s the correct step-by-step process:
Contact Aldi Customer Service:
Dial Phone: 0800 042 0800
Available for product issues, refunds, store service, and complaints.
Here is the Alternative helpline: 0333 005 0561
Submit an online complaint:
Product complaints Product complaint form
Store experience complaints Store complaint form
General enquiries Other enquiries form
Send a complaint by email:
Common customer support email:
orders.cs@aldi.co.uk
Aldi UK Email Format
Aldi UK does not publicly share a single universal email format for all employees, but based on verified corporate contacts and recruitment emails, the company commonly uses structured formats like these:
Common Aldi UK email formats
firstname.lastname@aldi.co.uk
firstinitiallastname@aldi.co.uk
firstname@aldi.co.uk
Department-based emails (commonly used)
customer.service@aldi.co.uk
— Customer Support
recruitment@cs.aldi.co.uk
— Careers & hiring
orders.cs@aldi.co.uk
— Online order support
gmd.cs@aldi.co.uk
— Executive escalations
How do I write a letter to Aldi UK Head Office for Complaint?
Writing a complaint letter to Aldi UK Head Office is useful when your issue is serious or hasn’t been resolved through customer service. A clear, polite, and well-structured letter increases the chances of a quick response.
Where to send your complaint:
Aldi Stores Ltd
Holly Lane
Atherstone
Warwickshire CV9 2SQ
United Kingdom.
Privacy
They have a Data Protection Team responsible for overseeing Privacy Notice and their use of your data.
Web form: click here to use their online web form and submit an information rights request.
Postal address: ALDI Data Protection Team, Holly Lane, Atherstone, Warwickshire, CV9 2SQ.
Source: Aldi UK