Coventry City Council is the local authority governing the historic city of Coventry in the West Midlands, delivering essential public services and overseeing the city’s development. The council is responsible for key areas such as education, housing, transportation, social care, waste management, and cultural initiatives that support community wellbeing. Known for its focus on regeneration, innovation, and sustainability, Coventry City Council plays a crucial role in enhancing the city’s infrastructure, promoting economic growth, and improving the quality of life for residents across this vibrant and culturally rich urban area.
In this article/post, we’ve provided contact details of Coventry City Council.
Customer Services
Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call them, please try to avoid their busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.
Telephone: 08085 834333
Council Tax enquiries
Where possible, use their online service to make a payment by debit or credit card which will be quicker and easier.
Telephone: 024 7683 1111
Customer Services general enquiries
To send a general enquiry to the city council, please fill out this online form.
General enquiries
For general enquiries you can:
visit them at 3 Upper Precinct, Coventry, CV1 1FS (opening hours: Monday to Friday, 9am to 5pm (excluding bank holidays))
phone 024 7683 4333
fax 024 7629 4413
Access to Education (performance)
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone:024 7697 8944
Email: performance2@coventry.gov.uk
Access to Education Team
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7697 8944
Email: cme@coventry.gov.uk
Accounts Payable
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7697 5232
Email: apadmin@coventry.gov.uk
Act On Energy
Telephone: 0800 988 2881
Email: advice@actonenergy.org.uk
Adaptations Team
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Telephone: 024 7527 0967
Email: adaptations@coventry.gov.uk
Admissions team
Monday to Thursday: 8.30am – 5pm, Friday: 8.30am – 4.30pm Telephone line available 10am – 3.30pm.
Telephone: 024 7697 5445
Email: admissionsconsultation@coventry.gov.uk
Admissions team – Primary
Monday to Thursday: 8.30am – 5pm, Friday: 8.30am – 4.30pm Telephone line available 10am – 3.30pm.
Telephone: 024 7697 5445
Email: primaryadmissions@coventry.gov.uk
Admissions team – Secondary
Monday to Thursday: 8.30am – 5pm, Friday: 8.30am – 4.30pm Telephone line available 10am – 3.30pm.
Telephone: 024 7697 5445
Email: secondaryadmissions@coventry.gov.uk
Adult Education Service
Address: Southfields Old School
South Street
Coventry
CV1 5EJ
Telephone: 024 7697 5200
Email: adulted-queries@coventry.gov.uk
Adult Social Care Direct
Speech impairment, deaf or hard of hearing? You can call using Next Generation Text (also known as Text Relay and TypeTalk): Call 18001 024 7683 3003
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7683 3003
Email: ascdirect@coventry.gov.uk
Adult Social Care Direct (Telecare)
Address: Bishopsgate Business Park
15-16 Integrated Community Equipment Service
Widdrington Road
Coventry
CV1 4NA
Telephone: 024 7697 8933
Email: telecare@coventry.gov.uk
Adult Social Care – Get involved
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Email: getinvolvedasc@coventry.gov.uk
Advanced Learner Loan
Address: Southfields Old School
South Street
Coventry
CV1 5EJ
Telephone: 024 7697 2494
Email: ginette.smith@coventry.gov.uk
Air quality and transport
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: airquality@coventry.gov.uk
Allesley Park
Address: Allesley Park
Allesley Hall Drive
Coventry
CV5 9AD
Telephone: 024 7667 6580
Email: allesleyparksoffice@coventry.gov.uk
Ambition Coventry
Address: Bull Yard
Coventry
CV1 1LH
Telephone: 024 7678 5740
Email: AmbitionCoventry@coventry.gov.uk
Apprenticeships and Early Careers team
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 76977102
Email: apprenticeships@coventry.gov.uk
Archaeology
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Email: archaeology@coventry.gov.uk
Arts and Culture – general enquiries
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Email: ArtsDevelopment@coventry.gov.uk
Children Absent from Education Team
Please choose option 1 if you are calling us.
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Telephone: 024 7697 5434
Email: attendance@coventry.gov.uk
Benefits Advice Line
Address: Floor 1
Customer Service Centre
Broadgate House
Coventry
CV1 2FS
Telephone: 024 7683 2000
Email: welfarebenefits@coventry.gov.uk
Benefits service
Address: Coventry City Council,
PO Box 7097,
Coventry, CV6 9SL
Telephone: 024 7683 1800
Email: benefits@coventry.gov.uk
Bereavement services
Address: The Lodge
Cannon Hill Road
Coventry CV4 7DF
Telephone: 024 7697 5520
Email: bereavement.services@coventry.gov.uk
Binley Cycleway
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Email: binleycycleway@coventry.gov.uk
Brandon Wood Farm
Brandon Wood Farm is open Monday to Friday, 9am to 3pm (except bank holidays).
Address: Brandon Wood Farm
Brandon Lane
Wolston
Coventry
CV8 3GQ
Telephone: 024 7697 7897
Email: brandonwoodfarm@coventry.gov.uk
Broad Park House
Address: Logan Road
Coventry
CV2 1AG
Telephone: 024 7661 5254
Email: susan.hollywood@coventry.gov.uk
Building control
Phonelines are open between 9am and 12.30pm Monday to Friday, excluding bank holidays.
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7683 2057
Email: buildingcontrol@coventry.gov.uk
Building control – planning application
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: buildingcontrol@coventry.gov.uk
Business Admin Apprenticeships
Address: Southfields Old School
South Street
Coventry CV1 5EJ
Telephone: 07507 889127
Email: ruth.brighty@coventry.gov.uk
Business Compliance Team
Open 9am–5pm Monday to Friday (excluding bank holidays)
Email: businesscompliance@coventry.gov.uk
Business Investment Team
Address: Coventry City Council
PO Box 7097
Coventry CV6 9SL
Email: business@coventry.gov.uk
Business Investment Team – Jenny Duggan
Workplace Wellbeing Lead
Address: Friargate
Coventry CV1 2FL
Telephone: 024 7683 3836
Email: jenny.duggan@coventry.gov.uk
Business rates team
Telephone: Monday, Wednesday, Thursday, Friday, 9am – 12noon, Tuesday 10am – 12noon
Address: Lythalls Lane Industrial Estate
Coventry
CV6 6FL
Telephone: 024 7683 2525
Email: businessrates@coventry.gov.uk
Business Sustain, Sustainability Services
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: business.sustain@coventry.gov.uk
Carers Trust Heart of England
Telephone: 024 7663 2972
Email: contactus@carerstrusthofe.org.uk
Chief Executive
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7683 1100
Email: chief.executive@coventry.gov.uk
Children’s Complaints Team
Address: Customer Service Centre
Broadgate House
Coventry
CV1 1FS
Telephone: 08085 834 333
Email: CLYPCustomerRelations@coventry.gov.uk
Coventry Dog Wardens
Our telephone number is for live incidents only, such as stray dogs.
Telephone: 07976 736957
Email: dogenforcement@coventry.gov.uk
Children’s Disability Team (0 – 18)
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7678 7980
Email: CSCCDT@coventry.gov.uk
Children’s social care MASH
Multi-Agency Safeguarding Hub
Address: Customer Service Centre
3 Upper Precinct
Coventry
CV1 1FS
Telephone: 024 7678 8555
Fax: 02033 648 443
Email: mash@coventry.gov.uk
Children’s social care office North East
North East (Wood End and Foleshill)
Address: Moathouse Neighbourhood and Leisure Centre
1st Floor
Winston Avenue
Coventry
CV2 1EA
Telephone: 024 7678 5568
Children’s social care office North West
North West (Coundon)
Address: Children’s Social Care Office
Moseley Avenue
Coundon
Coventry
CV6 1AB
Telephone: 024 7678 5570
Children’s social care office South
South (Willenhall)
Address: Stretton Avenue
Willenhall
Coventry
CV3 3AH
Telephone: 024 7678 5572.
Clinical Assessment and Placement Team
Address: Westgate House
NHS Coventry & Rugby CCG
Market Street
Warwick
CV34 4DE
Telephone: 01926 353700
Comments, compliments and complaints – ASC
Address: Adult Social Care Complaints
Customer Service Centre
Broadgate House
Coventry
CV1 5FS
Telephone:08085 834 333
Email: adultsocialcarecustomerrelations@coventry.gov.uk
Comments, compliments and complaints – general
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 0808 583 4333
Commercial Land and Property
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: CouncilLandEnquiries@coventry.gov.uk
Commercial Property Management
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone:024 7683 2748
Email: commercial.property@coventry.gov.uk
Commercial Property Management (tenants)
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone:024 7683 2211
Email: commercial.property@coventry.gov.uk
Communications team
Address: Council House
Earl Street
Coventry
CV1 5RR
Telephone:024 7683 4848
Email: communications@coventry.gov.uk
Community Resilience
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: communityresilience@coventry.gov.uk
Community Right to Bid
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: designandheritageconsultations@coventry.gov.uk
Community Short Breaks
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone:024 7678 7980
Email: CSCCDT@coventry.gov.uk
Community Support Grant
Telephone line is open 11am to 1pm, Monday to Friday (excluding bank holidays)
Address: Coventry City Council,
PO Box 7097,
Coventry,
CV6 9SL
Telephone:024 7683 3773
Email: DGATeam@coventry.gov.uk
Conservation
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Email: designandheritageconsultations@coventry.gov.uk
Coombe Abbey Park
Address: Coombe Abbey Park
Brinklow Road
Binley
Coventry
CV3 2AB
Telephone:024 7645 3720
Email: coombe@coventry.gov.uk
Coroner for Coventry
9am – 5pm Monday to Thursday, 9am – 4.30pm Friday
Email: coroner@coventry.gov.uk
Corporate Income
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7683 4884
Email: corporate.income@coventry.gov.uk
Council Tax enquiries
Where possible, use their online service to make a payment by debit or credit card which will be quicker and easier.
Telephone: 024 7683 1111
Coventry and Warwickshire Partnership Trust
For urgent mental health support, 24 hours a day, 7 days a week. Call 111 and select the mental health option.
Telephone: 111
Coventry Archives
Address: Herbert Art Gallery and Museum
Jordan Well
Coventry
CV1 5QP
Telephone: 024 7623 7583
Email: archives@cvlife.co.uk
Coventry Building Control
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7683 2057
Email: buildingcontrol@coventry.gov.uk
Coventry Citizens Advice
Address: Kirby House
Little Park Street
Coventry
CV1 2JZ
Telephone: 0800 144 88 48
Coventry Communications Centre
Address: Whitley Depot
Humber Road
Coventry
CV3 4AQ
Telephone: 024 7683 2567
Email: ESU@coventry.gov.uk
Coventry Early Years Team
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7697 5451
Coventry Early Years Team – workforce development
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7697 5451
Email: EYProviderfunding@coventry.gov.uk
Coventry Family Information Directory
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7697 5451
Email: EYcentral@coventry.gov.uk
Coventry Insight Engagement Team
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7683 3112/2939
Email: Jaspal.Mann@coventry.gov.uk
Coventry Interpretation and Translation Unit
Address: Floor 5,
Broadgate House,
Coventry,
CV1 1FS
Telephone: 024 7697 5506
Email: CITU@coventry.gov.uk
Central England Law Centre Coventry
Address: Kirby House, Little Park Street, Coventry CV1 2JZ
Telephone: 07957 713021
Coventry Market
Address: Queen Victoria Road
Coventry
CV1 3HT
Telephone: 024 7622 4927
Email: coventrymarket@coventry.gov.uk
Coventry NHS Walk-In Centre
Address: City of Coventry NHS Healthcare Centre
Stoney Stanton Road
Coventry
CV1 4FH
Telephone: 0300 200 0060
Coventry Safeguarding Adults Board (CSAB)
This team cannot take calls related to individuals or families. To discuss an individual or a case please contact Adult Social Care Direct on 024 7683 3003 or email ascdirect@coventry.gov.uk. Remember, if it’s an emergency, dial 999.
Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL
Telephone: 024 7697 5477
Email: CoventrySAB@coventry.gov.uk.
Source: Coventry City Council