Royal Bank of Scotland Contact Number, Email Address, Toll Free Number and more information given here. It is one of the largest banks in the United Kingdom, often abbreviated as RBS. The bank is working as a subsidiary under the Royal Bank of Scotland Group plc. It is also one of the oldest banking companies in the UK, founded in 1727. The bank is headquartered in Edinburgh, United Kingdom.
They offers various products, such as insurance, savings account, credit cards, Overdrafts, mortgage loans, bank accounts, and much more. So, let’s see their important contact information!
RBS Emergency Contacts in UK and Overseas
If you are in emergency and want to contact RBS, please use the following phone numbers while you are in the UK and overseas. If the bank didn’t hear from you, they might contact you through the mail to get in touch with them.
- Overseas: +44 131 3397 609
- United Kingdom: 0800 023 4540
RBS Lost Card, Damaged Card or Stolen Card Helpline Numbers
The situation becomes very difficult when we lost our card including debit card or credit card. The same also applies to damaged card and stolen card. In this situation, please contact Royal Bank of Scotland as soon as possible straight away.
Lost / Stolen Credit Cards
The following phone numbers are available to assist the customers in this situation.
- Minicom: 0800 917 0526
- Overseas: +44 1268 500 813
- UK: 0370 600 0459 (24 hours)
Lost / Stolen Debit Cards
The following contact numbers are useful to get assistance from the bank in situation of lost / stolen debit cards.
- Minicom: 0800 917 0526
- Overseas: +44 1268 500 813
- UK: 0370 600 0459 (24 hours)
Report Fraud to RBS
If you are suspicious of any wrong activity in your bank account with RBS, please contact the bank immediately. To confirm your identify, the customer support executive will ask you some security questions / secret questions. The following are useful phone numbers to report fraud to the Royal Bank of Scotland.
Current Accounts – Reporting Fraud
The following phone lines are available Monday to Friday between 8am to 8pm. On Saturday, these phone lines will be available from 8am to 6pm. On Sunday, these phone lines will be available from 9am to 5pm.
- Outside these hours, call: 0370 600 0459
- UK: 0800 161 5150
- Overseas: +44 125 230 8047
Business Accounts (For Reporting Fraud)
If you are holding business account with the bank, please use the following phone numbers to report fraud to the Royal Bank of Scotland. These phone lines are available from Monday to Friday between 8am to 8pm. On Saturday, these numbers will be available from 8am to 6pm. On Sunday, these phone lines will be available with reduced working hours i.e. 9am to 5pm.
- Overseas: +44 125 230 8047
- UK: 0345 300 3986
Report Fraud – Credit Cards (Personal Credit Cards, 24×7)
If you are holding a personal credit card with the bank, please use following phone numbers to report a fraud or suspicious activity.
- Overseas: +44 345 300 4350
- UK: 0800 161 5153
Report Fraud – Business Credit Cards (24×7 Helpline)
If you are owner of business credit card, you can report any fraud or suspicious activity to the following customer support number. These lines are available 24 hours a day and only applicable for the reporting fraud purpose.
- Overseas: +44 345 300 4351
- UK: 0800 161 5164
Royal Bank of Scotland Application Helpdesk Phone Numbers/Contacts
If you are a new customer or existing one and have questions related to Credit Card, Current Account, Overdraft, Savings, and Loan application, please contact at the below numbers:
- Minicom: 0800 027 1398
- UK: 0345 3030 344
Please PRESS Option 4 for Credit Card. PRESS Option 3 for Loan or Overdraft. PRESS Option 2 for Current/Savings account.
These phone lines (contact numbers) are available from Monday to Friday between 9am to 7pm. On Saturday, these lines will be available with reduced hours, 9am to 1pm. Closed on Sunday.
Mortgage Application Helpline Numbers
If you are interested in mortgage with the Royal Bank of Scotland, please contact at the below phone numbers to process further. You can also get more information about mortgage application from the same number. These phone numbers are available between 8am to 8pm (Monday to Friday), and 9am to 4pm (Saturday and Sunday).
- Minicom: 0800 404 6160
- Overseas: +44 121 629 0739
- UK: 0800 056 0567
RBS Business Customers Contact Numbers / Phone Numbers
The Royal Bank of Scotland treats their business customers at the highest level with best satisfaction. If you have any query, question or concern, please call at the below phone numbers to avail help from business team 24×7.
- Minicom: 0800 404 6160
- Overseas: +44 118 373 2181
- UK: 0345 600 2230.
Royal Bank of Scotland Credit Cards Helpline Numbers
Personal Credit Card Customer Care Numbers
RBS has a good market share in credit cards. If you are holding personal credit card and looking for customer support, please reach out at the below phone numbers which are available 24×7 for all.
- Minicom: 0800 141 3999
- Overseas: +44 1268 508018
- UK: 0370 907 0010
Business Credit Card Customer Support Numbers
If you are holding business credit card from the Royal Bank of Scotland, please reach out to the following numbers in case of any help. These lines are available from Monday to Friday between 8am to 6pm. On Saturdays, these lines will be available between 9am to 1pm.
- Minicom: 0800 404 6160
- Overseas: +44 370 154 1234
- UK: 0370 154 1234
BusinessOne Customers
If you are a customer with BusinessOne account, please reach out to the following numbers between 8am to 6pm (Monday to Friday) and 9am to 1pm (Saturdays)
- Minicom: 0800 404 6160
- Overseas: +44 345 300 8460
- UK: 0345 300 8460
RBS Insurance Helpline Numbers
Home Insurance Phone Numbers
If you are a customer of home insurance and looking for help or guide from the bank, please reach out to the following phone number to talk with Royal Bank of Scotland Home Insurance:
- Phone: 0345 246 0452
These phone lines are available from 8am to 8pm (Monday to Friday), and 9am to 5pm (Saturdays). These lines are also available on bank holidays from 9am to 5pm excluding important holidays Easter Sunday, Christmas Day, New Year’s Day, and Boxing Day.
Life Insurance Contacts
If you are looking for life insurance information, helpline or want to know something specific, please use their helpline number. This helpline number is applicable to existing and new customers as well. Please contact at the below number:
- Contact AIG: 0330 390 0512
This phone is available from 8am to 7pm (Monday to Friday) and 10am to 3.30pm (Saturday)
RBS Membership Services and MyRewards
If you are looking for more information about your account benefits, MyRewards, and more, please call at the accounts helpline numbers below:
Silver Accounts
The given below phone lines are available from 8am to 8pm, Monday to Friday, Sat. 9am to 5pm.
- Minicom: 0370 600 0856
- Overseas: +44 2392 666 062
- UK: 0345 607 5154
Platinum Accounts
The given below phone lines are available from 8am to 8pm (Monday to Friday) and 9am to 5pm (Saturdays). Most of information about these accounts are available in your personal account. You can also call for further info:
- Minicom: 0370 600 0856
- Overseas: +44 2392 668 827
- UK: 0345 609 0456
Black Accounts
The following phone numbers are available for black accounts from 8am to 10pm between Monday to Sunday. Please describe your query or concern to the operators / executives:
- Minicom: 0370 600 0856
- Overseas: +44 2392 668 814
- UK: 0345 266 8801
RBS Mortgages and Loans
If you are a new customer or existing one, please make your call to the following contact numbers for questions related to Mortgages and loans. These phone lines are available from 8am to 8pm (Monday to Thursday), and 8am to 6pm (Friday) and 9am to 4pm (Saturday). Please use these phone lines for General Mortgage questions only.
- Minicom: 0800 404 6160
- UK: 0800 056 3220
Questions about your Royal Bank mortgage
If your question is related to Royal Bank mortgage, please reach out to the following phone numbers from 8am to 8pm (Monday to Thursday) and 8am to 6pm (Friday). On Saturday, these lines are available from 9am to 4pm.
- Minicom: 0800 404 6160
- Overseas: +44 121 629 0739
- UK: 0800 056 0567
RBS Loans
If you are looking for loans from the bank and have questions such as interest rate, processing fee, duration in sanctioning loan, and other questions about personal loans, please check below number. These phone numbers are available from 8am to 8pm (Monday to Friday), 9am to 3pm (Saturdays and Bank Holidays)
- Minicom: 0800 404 6160
- UK: 0800 148 8331
If you are existing customer with loan, please find below phone numbers. These are important phone lines available from Monday to Friday (8am to 8pm), and Saturdays (9am to 3pm).
- Mincom: 0800 404 6160
- UK: 0345 030 3216
RBS Premier Customers
If you are a customer with RBS and don’t have a Premier Banking Manager, please reach out to the following phone numbers:
- Minicom: 0800 404 6160
- Overseas: +44 131 549 8888
- UK: 03457 24 24 24
If you are currently having a Premier Banking Manager, please see contacts below for help and guide:
- Minicom: 0800 027 1398
- Overseas: +44 131 278 3507
- UK: 0333 202 3332
RBS Telephone Banking and general enquiries for personal accounts
If you are looking for help from the Royal Bank of Scotland related to personal accounts or telephone banking, please check phone numbers below:
- Minicom 0800 404 6160
- Overseas: + 44 131 549 8888
- Phone Number: 03457 24 24 24 (for UK)
Read Also: Lloyds Banking Group Head Office
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