Royal Bank of Scotland Headquarters

Royal Bank of Scotland Contact Number, Email Address, and Toll Free Number

Royal Bank of Scotland Contact Number, Email Address, Toll Free Number and more information given here. It is one of the largest banks in the United Kingdom, often abbreviated as RBS. The bank is working as a subsidiary under the Royal Bank of Scotland Group plc. It is also one of the oldest banking companies in the UK, founded in 1727. The bank is headquartered in Edinburgh, United Kingdom.

They offers various products, such as insurance, savings account, credit cards, Overdrafts, mortgage loans, bank accounts, and much more. So, let’s see their important contact information!

Royal Bank of Scotland Headquarters
Royal Bank of Scotland Headquarters

RBS Emergency Contacts in UK and Overseas

If you are in emergency and want to contact RBS, please use the following phone numbers while you are in the UK and overseas. If the bank didn’t hear from you, they might contact you through the mail to get in touch with them.

  • Overseas: +44 131 3397 609
  • United Kingdom: 0800 023 4540

RBS Lost Card, Damaged Card or Stolen Card Helpline Numbers

The situation becomes very difficult when we lost our card including debit card or credit card. The same also applies to damaged card and stolen card. In this situation, please contact Royal Bank of Scotland as soon as possible straight away.

Lost / Stolen Credit Cards

The following phone numbers are available to assist the customers in this situation.

  • Minicom: 0800 917 0526
  • Overseas: +44 1268 500 813
  • UK: 0370 600 0459 (24 hours)

Lost / Stolen Debit Cards

The following contact numbers are useful to get assistance from the bank in situation of lost / stolen debit cards.

  • Minicom: 0800 917 0526
  • Overseas: +44 1268 500 813
  • UK: 0370 600 0459 (24 hours)

Report Fraud to RBS

If you are suspicious of any wrong activity in your bank account with RBS, please contact the bank immediately. To confirm your identify, the customer support executive will ask you some security questions / secret questions. The following are useful phone numbers to report fraud to the Royal Bank of Scotland.

Current Accounts – Reporting Fraud

The following phone lines are available Monday to Friday between 8am to 8pm. On Saturday, these phone lines will be available from 8am to 6pm. On Sunday, these phone lines will be available from 9am to 5pm.

  • Outside these hours, call: 0370 600 0459
  • UK: 0800 161 5150
  • Overseas: +44 125 230 8047

Business Accounts (For Reporting Fraud)

If you are holding business account with the bank, please use the following phone numbers to report fraud to the Royal Bank of Scotland. These phone lines are available from Monday to Friday between 8am to 8pm. On Saturday, these numbers will be available from 8am to 6pm. On Sunday, these phone lines will be available with reduced working hours i.e. 9am to 5pm.

  • Overseas: +44 125 230 8047
  • UK: 0345 300 3986

Report Fraud – Credit Cards (Personal Credit Cards, 24×7)

If you are holding a personal credit card with the bank, please use following phone numbers to report a fraud or suspicious activity.

  • Overseas: +44 345 300 4350
  • UK: 0800 161 5153

Report Fraud – Business Credit Cards (24×7 Helpline)

If you are owner of business credit card, you can report any fraud or suspicious activity to the following customer support number. These lines are available 24 hours a day and only applicable for the reporting fraud purpose.

  • Overseas: +44 345 300 4351
  • UK: 0800 161 5164

Royal Bank of Scotland Application Helpdesk Phone Numbers / Contacts

If you are a new customer or existing one and have questions related to Credit Card, Current Account, Overdraft, Savings, and Loan application, please contact at the below numbers:

  • Minicom: 0800 027 1398
  • UK: 0345 3030 344

Please PRESS Option 4 for Credit Card. PRESS Option 3 for Loan or Overdraft. PRESS Option 2 for Current/Savings account.

These phone lines (contact numbers) are available from Monday to Friday between 9am to 7pm. On Saturday, these lines will be available with reduced hours, 9am to 1pm. Closed on Sunday.

Mortgage Application Helpline Numbers

If you are interested in mortgage with the Royal Bank of Scotland, please contact at the below phone numbers to process further. You can also get more information about mortgage application from the same number. These phone numbers are available between 8am to 8pm (Monday to Friday), and 9am to 4pm (Saturday and Sunday).

  • Minicom: 0800 404 6160
  • Overseas: +44 121 629 0739
  • UK: 0800 056 0567

RBS Business Customers Contact Numbers / Phone Numbers

The Royal Bank of Scotland treats their business customers at the highest level with best satisfaction. If you have any query, question or concern, please call at the below phone numbers to avail help from business team 24×7.

  • Minicom: 0800 404 6160
  • Overseas: +44 118 373 2181
  • UK: 0345 600 2230.

Royal Bank of Scotland Credit Cards Helpline Numbers

Personal Credit Card Customer Care Numbers

RBS has a good market share in credit cards. If you are holding personal credit card and looking for customer support, please reach out at the below phone numbers which are available 24×7 for all.

  • Minicom: 0800 141 3999
  • Overseas: +44 1268 508018
  • UK: 0370 907 0010

Business Credit Card Customer Support Numbers

If you are holding business credit card from the Royal Bank of Scotland, please reach out to the following numbers in case of any help. These lines are available from Monday to Friday between 8am to 6pm. On Saturdays, these lines will be available between 9am to 1pm.

  • Minicom: 0800 404 6160
  • Overseas: +44 370 154 1234
  • UK: 0370 154 1234

BusinessOne Customers

If you are a customer with BusinessOne account, please reach out to the following numbers between 8am to 6pm (Monday to Friday) and 9am to 1pm (Saturdays)

  • Minicom: 0800 404 6160
  • Overseas: +44 345 300 8460
  • UK: 0345 300 8460

RBS Insurance Helpline Numbers

Home Insurance Phone Numbers

If you are a customer of home insurance and looking for help or guide from the bank, please reach out to the following phone number to talk with Royal Bank of Scotland Home Insurance:

  • Phone: 0345 246 0452

These phone lines are available from 8am to 8pm (Monday to Friday), and 9am to 5pm (Saturdays). These lines are also available on bank holidays from 9am to 5pm excluding important holidays Easter Sunday, Christmas Day, New Year’s Day, and Boxing Day.

Life Insurance Contacts

If you are looking for life insurance information, helpline or want to know something specific, please use their helpline number. This helpline number is applicable to existing and new customers as well. Please contact at the below number:

  • Contact AIG: 0330 390 0512

This phone is available from 8am to 7pm (Monday to Friday) and 10am to 3.30pm (Saturday)

RBS Membership Services and MyRewards

If you are looking for more information about your account benefits, MyRewards, and more, please call at the accounts helpline numbers below:

Silver Accounts

The given below phone lines are available from 8am to 8pm, Monday to Friday, Sat. 9am to 5pm.

  • Minicom: 0370 600 0856
  • Overseas: +44 2392 666 062
  • UK: 0345 607 5154

Platinum Accounts

The given below phone lines are available from 8am to 8pm (Monday to Friday) and 9am to 5pm (Saturdays). Most of information about these accounts are available in your personal account. You can also call for further info:

  • Minicom: 0370 600 0856
  • Overseas: +44 2392 668 827
  • UK: 0345 609 0456

Black Accounts

The following phone numbers are available for black accounts from 8am to 10pm between Monday to Sunday. Please describe your query or concern to the operators / executives:

  • Minicom: 0370 600 0856
  • Overseas: +44 2392 668 814
  • UK: 0345 266 8801

RBS Mortgages and Loans

If you are a new customer or existing one, please make your call to the following contact numbers for questions related to Mortgages and loans. These phone lines are available from 8am to 8pm (Monday to Thursday), and 8am to 6pm (Friday) and 9am to 4pm (Saturday). Please use these phone lines for General Mortgage questions only.

  • Minicom: 0800 404 6160
  • UK: 0800 056 3220

Questions about your Royal Bank mortgage

If your question is related to Royal Bank mortgage, please reach out to the following phone numbers from 8am to 8pm (Monday to Thursday) and 8am to 6pm (Friday). On Saturday, these lines are available from 9am to 4pm.

  • Minicom: 0800 404 6160
  • Overseas: +44 121 629 0739
  • UK: 0800 056 0567

RBS Loans

If you are looking for loans from the bank and have questions such as interest rate, processing fee, duration in sanctioning loan, and other questions about personal loans, please check below number. These phone numbers are available from 8am to 8pm (Monday to Friday), 9am to 3pm (Saturdays and Bank Holidays)

  • Minicom: 0800 404 6160
  • UK: 0800 148 8331

If you are existing customer with loan, please find below phone numbers. These are important phone lines available from Monday to Friday (8am to 8pm), and Saturdays (9am to 3pm).

  • Mincom: 0800 404 6160
  • UK: 0345 030 3216

RBS Premier Customers

If you are a customer with RBS and don’t have a Premier Banking Manager, please reach out to the following phone numbers:

  • Minicom: 0800 404 6160
  • Overseas: +44 131 549 8888
  • UK: 03457 24 24 24

If you are currently having a Premier Banking Manager, please see contacts below for help and guide:

  • Minicom: 0800 027 1398
  • Overseas: +44 131 278 3507
  • UK: 0333 202 3332

RBS Telephone Banking and general enquiries for personal accounts

If you are looking for help from the Royal Bank of Scotland related to personal accounts or telephone banking, please check phone numbers below:

  • Minicom 0800 404 6160
  • Overseas: + 44 131 549 8888
  • Phone Number: 03457 24 24 24 (for UK)

For this article, we have spent at least two hours in preparing all contact details of RBS. Please share it on Facebook, Twitter, WhatsApp, and Telegram.

Article first published on March 29, 2020.

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2 thoughts on “Royal Bank of Scotland Contact Number, Email Address, and Toll Free Number

  1. Wanted RBS to respond to a general query. Could you also pass onto relevant team? I was on the accelerator scheme a few years ago where Gill Rattray and Melissa Rogers helped me present information, not sure if they will remember me, but my business was called “Bluestream Research and Development Ltd”. Confirm I never presented myself properly and projects were also at an initial stage. I attend a voluntary organisation called “the brock” in Broxburn West Lothian as well. Know the RBS help fund the Royal Highland Show. Wanted to ask if they would consider the Brock presenting a stall at the highland show next year. There main selling sector is Horticultural, they can display and sell – flowers, herbs, bonsai trees and garden fruit and vegetables. They also develop woodwork items like flower troughs and wheelbarrows. Wanted RBS to consider a royalty’s basis from the sales at the show if you agree. Spoke briefly to the brock manager and he should agree. For example, 20% income from the sales at the show goes to RBS. Appreciate other advice and any recommendations thought like Highland area produce – can detail but wanted to present initial information, might be able to display cheese and biscuits which are developed by personnel at the brock centre as well, appreciate considering and I thought a good idea to see if the stall via the Brock was possible via a % trial next June 2021. Know you can apply but wanted initial advice, Best Regards, Kenneth Redmond

  2. my sister has an account with the royal bank of Scotland she died in a car accident i am the only next of kin my name is Moira Elizabeth Tyrrell and was wondering how I can obtain the funds she has in the account. My mother Anne Shearn Bradley Tyrrell died and left this inheritance to my sister and I. I would greatly appreciate you to contact us as soon as possible. My phone number is. I live in Marseilles, Illinois.

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