Zalando UK is one of the leading online fashion and lifestyle retailers in the United Kingdom, offering a wide range of clothing, footwear, accessories, and beauty products from popular global and local brands. Known for its user-friendly shopping experience, Zalando UK provides customers with access to thousands of fashion items for men, women, and children.
Customers choose Zalando UK for its combination of trendy fashion, affordable pricing, and premium customer service. The retailer regularly updates its collections with the latest fashion trends, ensuring shoppers can discover everything from casual wear and sports apparel to luxury fashion pieces in one place. With secure payment options, flexible returns, and exclusive discounts, Zalando UK continues to strengthen its reputation as a trusted online shopping platform for fashion-conscious consumers throughout the United Kingdom.
Zalando Customer Service Email/Complaints Email ID
You can contact Zalando UK customer support and complaints team through the following email addresses:
Customer Service / General Support:
legalnotice@zalando.co.uk
Complaints / Order Cancellation / Returns:
revocation@zalando.co.uk
You can also reach Zalando UK customer support through their official Help & Contact page:
Zalando Help & Contact
You can send several types of customer service requests and complaints to Zalando UK’s support email addresses, depending on the issue.
For general customer service emails such as legalnotice@zalando.co.uk, customers usually contact Zalando regarding:
Account access problems
Payment or billing issues
Refund delays
Delivery tracking questions
Technical website/app issues
Privacy or data protection concerns
Problems with promotions, vouchers, or gift cards
General feedback about customer service
For complaints or returns-related emails such as revocation@zalando.co.uk, customers commonly send complaints about:
Faulty or damaged products
Wrong item received
Missing items from an order
Late or failed deliveries
Return and exchange disputes
Refund not received after returning products
Order cancellation requests
Unsatisfactory product quality
Complaints about third-party sellers on Zalando Marketplace
When sending a complaint, it helps to include:
Your order number
Full name and contact details
Clear description of the issue
Photos/screenshots if relevant
Dates of purchase or delivery
Zalando UK Contact Number/HQ Phone Number
You can contact Zalando UK through the following customer service and headquarters phone numbers:
Zalando UK Customer Service Contact Number:
020 3059 8139
Zalando Lounge UK Customer Service Number:
020 3059 8140
Zalando SE Headquarters (Berlin, Germany) Phone Number:
+49 30 20219800
Don’t forget to check out our similar company contacts: Netflix UK Email Address
How do I contact Zalando UK CEO through an email?
The current co-CEOs of Zalando are Robert Gentz and David Schröder.
Some sources/websites has published robert.gentz@zalando.de as the email address of Zalando CEO (global).
Zalando does not publicly list a direct personal email address for its CEOs. However, customers and business users generally contact executive offices through the company’s official channels:
Executive / Corporate Contact Email:
press@zalando.com (media & executive communications)
Investor Relations Email:
investor.relations@zalando.de
General Legal / Corporate Contact:
legalnotice@zalando.co.uk
What’s the headquarters address of Zalando UK?
Although Zalando UK operates extensively in the United Kingdom through its online fashion and lifestyle platform, the company’s main headquarters is located in Germany. The official headquarters address of Zalando SE is Valeska-Gert-Straße 5, 10243 Berlin, Germany.
This Berlin headquarters serves as the central hub for Zalando’s international operations, including customer service management, technology development, logistics coordination, and corporate administration across Europe.