The International Pension Centre (IPC) is a dedicated UK government service that supports individuals living abroad or with international work histories in managing their UK State Pension and related benefits. Operating under the Department for Work and Pensions (DWP), the IPC provides guidance on pension claims, payments, eligibility, and how pensions are affected when citizens move or retire overseas. Known for its specialist expertise in cross-border pension matters, the International Pension Centre helps ensure that people receive accurate information and continued financial support, no matter where they live in the world.
In this post, we’ve provided contact details of IPC (UK), such as postal address, benefits helpline number, email address, etc.
Postal Address/Mailing Address
If you want to send items by courier, check they can deliver to the postcode – otherwise they may return your post to you at your own cost.
The Pension Service 11
Mail Handling Site A
Wolverhampton
WV98 1LW
United Kingdom
Benefits
International Pension Centre
Telephone +44 (0) 191 206 9390
Relay UK (if you cannot hear or speak on the phone): +44 151 494 1260 then 0191 206 9390
British Sign Language (BSL) video relay service if you’re on a computer – find out how to use the service on mobile or tablet
Monday to Friday, 8am to 6pm
Call the International Pension Centre about any of the following benefits:
Bereavement Allowance (previously Widow’s Pension)
Bereavement Benefit
Bereavement Payment
Bereavement Support Payment
Employment and Support Allowance (ESA)
Incapacity Benefit
Industrial Injuries Disablement Benefit
Jobseeker’s Allowance (JSA)
Maternity Allowance
Pro-rata Employment and Support Allowance
Severe Disablement Allowance
Widowed Parent’s Allowance
Dedicated Yemen Line
If you live in Yemen and need help with payments.
Telephone: +44 (0) 191 401 8696
Monday to Friday, 9am to 1pm
Interpreter services are available to help with language barriers.
You can request a call back to reduce the cost of calling from abroad.
State Pension
Telephone: +44 (0) 191 218 7777
Relay UK (if you cannot hear or speak on the phone): +44 151 494 1260 then 0191 218 7777
British Sign Language (BSL) video relay service if you’re on a computer – find out how to use the service on mobile or tablet
Monday to Friday, 8am to 6pm